Shipping & Delivery Policy
At Lymore Shepherds Huts, every hut is handcrafted to order at our Hampshire workshop.
Each build is unique and made to your individual specifications, with great care taken at every stage — from design to delivery.
Delivery Timeframes
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All huts are made to order, with an estimated delivery time of 32–97 working days from order confirmation.
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This allows for design approval, build time, and delivery scheduling.
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Before delivery, we’ll contact you to confirm a convenient date and ensure your site is ready and accessible.
Delivery Costs
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UK mainland delivery is free of charge.
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Delivery and siting are carried out by the Lymore Huts team to ensure safe transportation and proper positioning.
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If access to your property is restricted or requires specialist equipment, we’ll discuss any additional arrangements in advance.
Delivery Locations
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We currently deliver to addresses throughout the United Kingdom.
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Delivery to remote or island locations may take longer or require additional coordination — please contact us for details.
Handling & Access
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Customers are responsible for providing a suitable base and clear access for delivery.
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Many of our huts are built on wheels, allowing for controlled but flexible positioning once on-site.
Returns & Exchanges
We want you to be completely satisfied with your Lymore Shepherds Hut.
Because each hut is handcrafted to order, we only accept returns for defective or damaged products.
For full details, please see our policy here:
👉 View our Returns & Cancellations Policy
Contact Us
If you have any questions about delivery, access, or scheduling, please get in touch:
📧 hello@lymorehuts.co.uk
📞 07990 547591